Privacy Policy

This privacy policy explains how KalaKriti Handicrafts collects, uses, and protects information when you use our online platform and services. We are committed to ensuring that your privacy is protected and that your data is handled responsibly in accordance with applicable data protection laws.

Information We Collect

We may collect personal data that you provide to us directly when you use our site or services. This includes information you provide when you make a purchase, create an account, subscribe to newsletters, participate in workshops or events, or contact us. The types of information collected may include your name, billing address, shipping address, payment information (processed securely by third-party payment gateways), and contact details.

We may also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, browsing behavior, and usage data. This information helps us understand how our service is used and improve your experience.

How We Use Your Information

We use the information we collect for various purposes related to providing our services, including:

• Processing and fulfilling your orders and managing your account.
• Providing customer support and responding to inquiries.
• Communicating with you about your orders, products, services, and promotions.
• Improving our products, services, and online platform.
• Conducting craft workshops and events you register for.
• Personalizing your experience on our site.
• Complying with legal obligations.
• Detecting and preventing fraud and other illegal activities.

Legal Basis for Processing

We process your personal data based on different legal grounds, including:

• The necessity of processing for the performance of a contract with you (e.g., fulfilling your order).
• Our legitimate business interests (e.g., improving services, marketing, preventing fraud), provided these interests do not override your fundamental rights and freedoms.
• Your consent, where required by law (e.g., for sending marketing communications).
• Compliance with legal obligations to which we are subject.

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only to the extent necessary to provide our services, including:

• Service providers who assist us with payment processing, shipping, marketing, data analysis, and website hosting. These parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
• Law enforcement or other government officials if required by law or necessary to protect our rights or property or the safety of others.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data in certain circumstances.
• The right to restrict or object to the processing of your data.
• The right to withdraw consent at any time where processing is based on consent.
• The right to data portability.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove the information.

Links to Other Sites

Our service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Changes to This Policy

We may update our privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, you can contact us in writing at:

KalaKriti Handicrafts
305, Bapu Nagar, Civil Lines Road,
Jaipur, Rajasthan,
302015
India